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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Villa Diaz

May 15, 2026

5  out of  5
rating by Villa Diaz
"Always had a great experience. Myra is always so pleasant and helpful."
We responded:
"Thanks so much for the amazing review, Villa! We really appreciate your support here in Alexandria . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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David Huh

May 14, 2026

5  out of  5
rating by David Huh
"Really fast best Sergio is really good at his sales , best sales man I have ever met 10/10"
We responded:
"David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Milena Bu’s Team!"
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Miller_zr T.N.S

May 14, 2026

5  out of  5
rating by Miller_zr T.N.S
"Sergio trujillo help me a lot and helped me save me alot of money and he’s really nice and helpful"
We responded:
"Thank you for taking the time to leave such a great review, Miller_zr. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sam G

May 13, 2026

5  out of  5
rating by Sam G
"I want to give a huge thank you to Kassandra. She was extremely helpful, kind, professional, and punctual with all of my needs. She took the time to answer my questions, made the entire process smooth, and genuinely cared about helping me find the best solution. Great customer service is hard to find these days, and Kassandra definitely went above and beyond. Highly recommend working with her!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Milena Bu’s Team. "
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James Benjamin

May 13, 2026

5  out of  5
rating by James Benjamin
"Sergio has been very helpful and state farm has helped me save money"
We responded:
"Thank you for taking the time to leave such a great review, James. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Aurora

May 12, 2026

3  out of  5
rating by Aurora
"El día de hoy hablé con Maira, ella me atendió de una manera muy amable se lo agradezco mucho trato de ayudarme a que el precio bajara de mi carro es una de las mejores, pero también tengo que decir que última mente State Farm me a subido el precio de mi carro demasiado exagerado, dicen que estaba mal evaluado mi carro después de 2 años me salen con esa mentira, se supone que son profesionales y como después de 2 años van a decir que esta mal evaluado eso ni un niño de primer grado se cree esa respuesta…"
We responded:
"We appreciate your review, Aurora. We are sorry you have not had the best experience with State Farm Agent Milena Bu’s Team. Please reach out to us here at our Alexandria office so we can discuss your experience. "
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Andelino Cifuentes

May 11, 2026

5  out of  5
rating by Andelino Cifuentes
"I will always recommend State Farm, one of the agents that’s has always helped has been Mireya, she has helped us with our car insurance. She is a really helpful person, always getting us the best coverage."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Patricia Hurley

May 7, 2026

5  out of  5
rating by Patricia Hurley
"I had renters insurance for many years and I have always been very satisfied."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Alexandria to know that you had such a wonderful experience with us here on State Farm Agent Milena Bu’s Team."
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Jacob Cerami

May 7, 2026

5  out of  5
rating by Jacob Cerami
"Kassandra at State Farm is amazing! She was super responsive and friendly while helping me update my policy. She looked out for my best interests by identifying redundant coverage I didn't need, saving me money on my premium. Professional, honest, and easy to work with!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Milena Bu’s Team. "
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Williams Velasquez

May 6, 2026

4  out of  5
rating by Williams Velasquez
"I had a challenging experience with my auto insurance claim a few months ago, especially with communication and getting timely updates, which made the process more stressful than it needed to be. I do want to recognize Christina (Chris ) for her outstanding customer service over the years. Even though she wasn’t directly involved in my recent claim, she has always been someone who truly listens and understands my concerns. Chris is consistently professional, patient, and empathetic, and I really appreciate her support. Because of that experience, I’m giving 4 stars—but Chris’s support is what makes the difference."
We responded:
"Thank you for your rating, Williams! If there is anything that kept this from being a 5-star experience, we would love the opportunity to learn and improve here on State Farm Agent Milena Bu’s Team."
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Leonel Hernandez

May 5, 2026

5  out of  5
rating by Leonel Hernandez
"Sergio me incontro un muy buen precio en mi aseguranza se los recomiendo"
We responded:
"Thank you for your kind review of State Farm Agent Milena Bu’s Team. We appreciate it!"
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josefa rodriguez

May 5, 2026

5  out of  5
rating by josefa rodriguez
"Sergio me da buenos precios y es muy amable se los recomiendo!"
We responded:
"Thanks so much for the fantastic rating, josefa! We are so glad you had a positive experience with us here on State Farm Agent Milena Bu’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Leonso Valey Ixpata

May 4, 2026

5  out of  5
rating by Leonso Valey Ixpata
"Sergio me ayudó con mi aseguranza y fue muy amable se los recomiendo"
We responded:
"Thank you so much for the 5-star rating, Leonso! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Milagro Argueta

April 30, 2026

5  out of  5
rating by Milagro Argueta
"Sergio me ayudo con mi póliza fue muy amable so los recomiendo"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Joyce Aboagye

April 30, 2026

5  out of  5
rating by Joyce Aboagye
"Sergio was helpful and helped get a good price on my insurance. Highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Victor Canizalez

April 30, 2026

5  out of  5
rating by Victor Canizalez
"Sergio me ayudo a incinerar muy buenos precios para mi aseguransa y fue muy amable"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Milena Bu’s Team. "
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Bando

April 30, 2026

5  out of  5
rating by Bando
"He got me right"
We responded:
"Thank you for the fantastic review, Bando! We are always here to help with your insurance needs here in Alexandria . "
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Justin Dillingham

April 28, 2026

5  out of  5
rating by Justin Dillingham
"They have always been easy to work with"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Maudaniel Castro

April 27, 2026

5  out of  5
rating by Maudaniel Castro
"Sergio me ayudó a conseguir un seguro con un muy buen precio, se los recomiendo"
We responded:
"Thank you for your kind review of State Farm Agent Milena Bu’s Team. We appreciate it!"
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Irma Flores

April 27, 2026

5  out of  5
rating by Irma Flores
"Sergio helped me find a amazing price for my insurance. He really helped my mom and I out !"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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gabriel1962 Gomez

April 24, 2026

5  out of  5
rating by gabriel1962 Gomez
"La señorita Casandra me trató muy bien y me aseguro me carro ella es muy atenta y educadas muy profesional ."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Milena Bu’s Team here in Alexandria . "
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Brenona Brooks

April 24, 2026

5  out of  5
rating by Brenona Brooks
"Cassandra was very helpful with my questions. I've had State Farm for years and I've never been disappointed. I recommend this office!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Milena Bu’s Team here in Alexandria . "
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Milena Racic

April 8, 2026

5  out of  5
rating by Milena Racic
"Switched after 18 years with GEICO to Milena Bu at State Farm. Milena and Christina were responsive, knowledgeable, and made the process quick and easy. I also got a better rate with clearer coverage. Highly recommend working with them."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Milena Bu’s Team. "
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Patrice Wormley

April 7, 2026

5  out of  5
rating by Patrice Wormley
"I’ve been part of the State Farm family for 26 years, and I think I’ve been with Milena for at least 15 of those years. I can say, without a doubt that she and her team are TOP NOTCH! Whenever I need a quote, a change to my policy, or just have a random insurance question, this group is ALWAYS there (yes, the slogan is absolutely true)! And Kris is the absolute sweetest angel you could ever work with. She just helped my young niece get out of a not-so-great situation with another company, which put her, her dad, and me at ease. On top of her doing an amazing job with our policies, Kris is just a pleasure to chat with. She has amazing energy, and anyone would be lucky to do business with her - you’re in good hands (and I’m not talking about that other company lol)."
We responded:
"Thank you so much for the 5-stars, Patrice! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Milena Bu’s Team anytime."
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Diego Edil Gutiérrez Taboada

April 6, 2026

5  out of  5
rating by Diego Edil Gutiérrez Taboada
"Una atención muy agradable desde la primera llamada que recibí de Sergio Trujillo , muy educado, amable, respetuoso, atento en todo momento , un servicio muy excepcional. Muchas gracias State Farm por la cobertura de sus seguros."
We responded:
"Thank you so much for the 5-stars, Diego! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "