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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kazi sohel

October 1, 2024

5  out of  5
rating by kazi sohel
"Sergio really helped me with a situation regarding the Maryland department of transportation I was about to get my licenses suspended but with his experience in the matter he was able to avoid that for me. Highly recommend him for all your insurance needs."
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Cherita Simonne TETTEKPOE

September 20, 2024

5  out of  5
rating by Cherita Simonne TETTEKPOE
"Sergio really explained my coverages and gave me a lot of advice on how to save money. Highly recommend him for all your insurance needs"
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ABRHAM

September 11, 2024

5  out of  5
rating by ABRHAM
"Sergio really helped me understand my billing and was able to figure out a mistake that was made and it allowed me to save alot of money. Highly recommend him."
We responded:
"Abraham, we are happy to help you with you billing and service your insurance. Thank you for being a loyal customer."
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Marcela Abaunza

August 30, 2024

5  out of  5
rating by Marcela Abaunza
"Sergio went above and beyond in taking the time to thoroughly explain all of my coverages. He carefully reviewed my current policy, ensuring that I fully understood each aspect and how it aligns with my needs. His attention to detail and dedication to providing clear, helpful advice made me feel confident that I’m in good hands."
We responded:
"Marcela, we highly value your business. Thank you for trusting our office to protect you and your family."
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Aracely Posada

August 30, 2024

5  out of  5
rating by Aracely Posada
"Sergio me ayudo muchísimo con mi poliza y unos cambios que hize fue muy amable y muy paciente 100% recomendado"
We responded:
"Muchas gracias por ser nuestro cliente de seguro. "
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Almaz Mohammed

August 30, 2024

5  out of  5
rating by Almaz Mohammed
"Sergio helped me install my drive safe and safe he was very nice and helpful. Please make sure to reach out to him if you need any help with your insurance"
We responded:
"Almaz- we are here to help! Thank you for allowing us to help you."
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Chilo Palacios

August 29, 2024

5  out of  5
rating by Chilo Palacios
"Sergio fue muy amable y profesional y me ayudo con mis cobertura explicándome como todo serbia."
We responded:
"Muchas gracias por su confianza y por ser nuestro cliente."
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Carlos Ortiz

July 26, 2024

5  out of  5
rating by Carlos Ortiz
"Sergio really help me to get a good car insurance, he explain me all about insurance and he was very kind with me, if u need a good insurance call them, really good service"
We responded:
"Thank you for trusting our agency with your car insurance. We are grateful to have you as a customer."
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sandra herrera

July 24, 2024

5  out of  5
rating by sandra herrera
"I highly recommend the Milena Bu Agency. I've had the pleasure of working with Chris Galletta over the years. She makes sure we are informed about our coverages and insurance needs. She has an amazing attitude has no problem when asked questions. She is the best asset for your company."
We responded:
"Sandra, this review means so much to us. We are happy to have you as our client."
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Antonio Amaya

July 16, 2024

5  out of  5
rating by Antonio Amaya
"Kassandra esparza is the best ,I truly recommend her to everyone ."
We responded:
"Antonio, we appreciate your kind words. Kassandra is an amazing addition to our team and loves helping clients with their State Farm insurance policies."
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Juan Carlos Montoya

July 10, 2024

5  out of  5
rating by Juan Carlos Montoya
"I've been with Statefarm for more than 10 years now, and I couldn't be happier with the service Milena and her team provide. From their knowledgeable and friendly customer support team to their seamless claims process, every interaction has been prompt and professional."
We responded:
"Thank you Juan- this really means a lot to us. We are grateful to have you as our customer. "
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Elie Francis

July 5, 2024

5  out of  5
rating by Elie Francis
"Literally the best Agency. Whenever I have any questions, Chris always takes her time to help me out. Everyone gets special treatment working with them. 100% recommend!!!"
We responded:
"Elie, you are so kind; we are always happy to work with you. "
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Ron Diokno

June 18, 2024

5  out of  5
rating by Ron Diokno
"My wife and I purchased a new car and of course needed a new policy ASAP. Everything went right from the get-go dealing with Chris Galletas. What started as a positively furious exchange of calls, texts, and info translated into an auto policy by 5 pm of the same day, soon to be followed by transferring our home policy, and 2 days after, even our daughter transferred her policy here. Talk about bundling to the max! Here’s why: First, Chris is thorough, detailed, answers all your questions, has quick turnaround (with phone calls, texts, and quotes), delivers what you need and does this with a combo of efficiency and enthusiasm. So attentive and great to work with! Second, is price. Unbelievably, their quote for the new car and an old one is $ 500 cheaper (6 mo. rate) than our old policy of two older cars. And you know that this is a State Farm policy! Our home policy also went down by $ 500/year. One of the old cars was passed on to our daughter and the quote was $ 350 lower than what we used to pay semi annually and it was also lower from the quote of her former insurance provider. Collectively, we are no longer dealing with an emu, or long ago with a gecko, and with my daughter, with Flo. We’re with Jake now! And all this happily happened with Milena Bu’s State Farm agency! Thanks guys!"
We responded:
"Thank you Ron! Welcome to our insurance agency! Thank you for proving an excellent review. We are happy to hear you have a great experience while saving money on your insurance!"
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Gino DiAngelo

June 17, 2024

5  out of  5
rating by Gino DiAngelo
"Milena Bu and her staff are incredible. Jessica is competent and knowledgeable about State Farm practices, and she has a great personality that makes my yearly calls (yes, I am that customer) to look at premium balances enjoyable. This year Milena helped helped me a couple weeks ago with a renewal of an automobile policy that seemed unmanageable in retirement. She explained various options to me and made a change that enabled me to pay the premium on time. Milena even called back after our initial call to make sure I understood the change, and that I would get a prorated amount back from State Farm since we made the change before the policy expired. Currently, it is often the practice to play phone tag with businesses, but Milena picked up on my first call to the office. This is not the first time I have felt that Milena Bu and her State Farm team have taken the time to make my premiums manageable and covered. I have been with State Farm for a few decades and have had experiences with State Farm from Maryland and Virginia. I can attest that business with Milena Bu and her competent team is fair and equitable at this office. Thanks Mount Vernon State Farm team for taking care of my car and home insurance."
We responded:
"Thank you for the kind review Mr. DiAngelo! We really appreciate you being a long time loyal customer our agency and to State Farm with your auto and home insurance and are always happy to work with you. "
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Cynthia Concordia

June 4, 2024

5  out of  5
rating by Cynthia Concordia
"I have stayed with State Farm for several years. Why? It is because they’re always willing to help. They know where I am coming from and are always willing to provide support if they can. I truly appreciate your help extended to your customers."
We responded:
"Cynthia, thank you for the kind words. We love to have the opportunity to be there for you and your family. Appreciate your trust in us and in taking care of your insurance needs."
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Lily Dominguez

May 31, 2024

5  out of  5
rating by Lily Dominguez
"This is such a good agency! Jerry has been helping my family and I for a while now and he has always been very attentive and extremely helpful! He always goes the extra mile to make sure we can save the most money and does a great job of explaining everything to us. Our experience with him has always been amazing, I highly recommend him! Thanks Jerry!"
We responded:
"Thank you for thinking of us and trusting us with your insurance needs!"
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Eric

May 31, 2024

5  out of  5
rating by Eric
"Mr.Jerry is a very honest and trustworthy insurance agent, he goes the extra mile to make sure you get the best coverage with the best rate. I was quoted $275 by others. Jerry got me at $133 a month. I highly recommend him. Thank you Jerry!"
We responded:
"Eric, really appreciate your feedback. Welcome to our insurance agency and I am happy you had a good experience with Jerry and our team!"
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Mohsin Akhter

May 20, 2024

5  out of  5
rating by Mohsin Akhter
"This statefarm agent was phenomenal. Chris Galletta provided me with a great quote and was very eager to help me find the best insurance for me. Explained everything to me throughly and addressed all my questions and concerns. Highly recommend to family and friends!"
We responded:
"Mohsin, so grateful to hear you are getting a phenomenal experience, great quote for your auto and home insurance with Chris! She is the bomb and we are lucky to have her as part of our team!"
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Diana Diaz

April 3, 2024

5  out of  5
rating by Diana Diaz
"Beyond grateful! For all the help Jerry has provided for me and my family and also helping us save on our auto! Thanks again."
We responded:
"Diana, you are so kind. I am happy Jerry was able to help you and your family save on your auto insurance! We are here to help protect what is important to you, and are always a phone call away!"
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Alejandro Rodriguez

March 8, 2024

5  out of  5
rating by Alejandro Rodriguez
"My fiancé was in the market for auto/renters insurance, everything out there was extremely expensive and really hard to reach agents. That all changed when we were introduced to Milena Bu - State Farm Agent. Within minutes of having spoken Milena and her staff (shoutout to Chris) were able to get us a policy that has everything we need for the fraction of the price from other providers. Working with Milena and her staff was easy and pleasant. They didn't try to sell us what we don't need or want!"
We responded:
"Thank you Alejandro for the kind words. We are happy to be able to help you and your fiancé. We always strive to provide the best service possible and best price to all our customers."
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Roshaun Dennis

February 27, 2024

5  out of  5
rating by Roshaun Dennis
"Kassandra took good care of me today. Thank you!"
We responded:
"Thank you so much🥰"
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gelmer Lima

February 23, 2024

5  out of  5
rating by gelmer Lima
"If you need insurance, Contact This agency! Amazing work and I want to thank Jerry for helping me out throughout the whole process and giving me a great deal for my cars. Beyond grateful!"
We responded:
"Gelmer thank you for being a great client. We always hope to provide you with the best customer service and find the best price for your insurance. "
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fernando velasco

February 22, 2024

5  out of  5
rating by fernando velasco
"I recommend Jerry! Great work and always working hard in getting me the best prices for my vehicles! Thank you so much!"
We responded:
"Fernando, we appreciate the kind words!"
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Laura Pereiras

February 22, 2024

5  out of  5
rating by Laura Pereiras
"I want to thank Jerry for always being available whenever I need help with my auto and I highly recommend him! Thank you so much!"
We responded:
"Laura we love working with you. Love helping our clients with their auto and home insurance."
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edgar a tunchez camey

February 13, 2024

5  out of  5
rating by edgar a tunchez camey
"I want to thank both milena and Jerry for always helping me out with my auto and giving me the best services!"
We responded:
"Thank you for your business and for trusting us with your auto insurance."